How To Cancel My CarValid Subscription

If you're enrolled in any of our monthly membership subscription plans, you have the ability to cancel your membership at any time, for any reason. To cancel your monthly subscription, just complete the cancellation form provided below.

IMPORTANT: To ensure the cancellation system processes your subscription properly, please ensure that the information you provide below matches the details you provided when setting up your account.

First name (required)

Last name (required)

Email address (required)

Order number

Reason for cancellation (required) Select Reason for Cancellation No longer need service Cost Trouble Finding what I was looking for Other

Verification code (required)

 

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Cancel Subscription

Please note: This form page is part of an automated system that makes it fast and easy for users to cancel their recurring subscriptions. For any other issues or requests please visit our Support Page and one of our trained customer support representatives will assist you.

In some instances, our email responses have been known to get mistakenly directed to Junk, Bulk, or Spam folders, please be sure to check those folders to ensure that our email notifications and correspondence does not get lost.

Please refrain from submitting any personal data or billing support-related requests via phone support and voice mail message. To help ensure the best security practices, our support staff does not have access and is forbidden from collecting any of our account holder's personal information, including credit card numbers and other billing-related details over the phone. Please note that we do not capture or save account holders' phone numbers during the purchase process. Voice mail messages are not automatically paired to the account holder's username/email address or order number to which they may possibly belong. Due to the difficulties related to matching the user's account ID through data submitted through voice messages, we are unable to authenticate the account holder through voicemail alone. We urge all users to use our online ticketing system to submit support related requests.